questions.

santé currently offers four products — dissolve, illuminate, guard, and restore. Together they form a complete morning and evening ritual. Further products will be added in time, chosen with the same care as the first four.

Yes. The range is formulated for all skin types and all ages. Every product is free from synthetic fragrance, parabens, sulphates, and artificial colourants.

Yes. Every product in the santé range is vegan and cruelty-free. No animal-derived ingredients. No animal testing at any stage of production. Confirmed by Ecocert Cosmos certification.

All products are Ecocert Cosmos certified — one of the world's most rigorous standards for natural and organic cosmetics. This covers ingredient sourcing, formulation, and manufacturing practices.

All santé products have a shelf life of two years unopened. Once opened, each product displays a PAO (period after opening) symbol indicating how many months it remains at its best. Store in a cool, dry place away from direct sunlight.

Store in a cool, dry place away from direct sunlight and heat. The bathroom shelf is fine — avoid leaving products in direct sun or very humid conditions for extended periods.

Start with the morning ritual — dissolve, illuminate, guard. Three steps, three to five minutes. Add the evening sequence (dissolve, restore) when it feels natural. Full details at the ritual.

No. The four products are designed to work together, but you can begin with one or two and build the ritual over time. dissolve is a natural starting point — it anchors both morning and evening sequences.

Always apply from lightest to heaviest. Morning: dissolve → illuminate → guard. Evening: dissolve → restore. Full step-by-step guidance at the ritual.

Yes. guard is the final morning step regardless of whether you are spending the day indoors or out. UV exposure occurs through windows and during short outdoor moments that accumulate over time. Consistent daily use is the point.

No synthetic fragrance, no parabens, no sulphates, no silicones, no mineral oils, no artificial colourants, no microplastics. All products are Ecocert Cosmos certified, which prohibits these ingredients by definition.

A small amount of naturally derived alcohol is present as a preservative — it maintains formula stability and extends shelf life. The concentration is low and balanced with plant-based oils. It does not dry or irritate the skin in normal use.

Full INCI ingredient lists are available on each product page. Every ingredient is disclosed — nothing is hidden. A guide to the key ingredients across the range can be found on the ingredients page.

Yes. Where fragrance is present, it comes from natural essential oils only. No synthetic fragrance, no phthalates. This is a requirement of Ecocert Cosmos certification.

Currently the United Kingdom only. International shipping is coming — if you are outside the UK and would like to be notified when your region is available, contact us at hello@sante.skin.

Complimentary shipping on all UK orders — no minimum spend. Full details in our shipping policy.

Standard delivery takes 6–9 working days. You will receive a confirmation email when your order is on its way. Full details in our shipping policy.

If you are not satisfied with your order, contact us at help@sante.skin within 28 days of receiving it. Where possible, we will resolve your concern without requiring a return — including offering a refund. Please refer to our full returns policy for details.

Contact us at hello@sante.skin and we will get back to you as soon as we can.